I have been working with Kudumbashree
since last nine months. Previously, I had a service background in three NGO
projects for women and children as a consultant psychologist. Earlier, my job
role was more on dealing with the cognitive processes and the
behavior problems of my clients. I tend to work mostly in a private
setting. After I started working in Kudumbashree Mission, I got involved in
activities not limited to a person or his/her family but in much more broad
scale social services.
As a part of the Snehitha Advocacy
Campaign, I got opportunities to conduct awareness classes in various
panchayaths at Ernakulam district. The Campaign were about to educate common
people about the activities of 'Snehitha', how Snehitha can protect and support
women and children in distress and provide voice for their issues and concerns.
Also enlighten them about the rights of women who are victims of violence of
any kind occurring within the family and how can they get legal aid. These
campaigns are really helpful for people to realize that unjust situations can
be improved. These kind of awareness helps to develop critical understanding of
life situations and can aid people in building the confidence to speak up for
themselves.
An incident I still remember is that one
day after an awareness campaign one women came to me, she was thin and tired.
She stood in front of me and started crying. After some while she introduced herself
and told me she is from a tribal family. She had a love marriage and got
married for about 10 years. Her husband was quite controlling from the moment
they met, but the abuse really started after she had her first child and it
just escalated. She told me that she had no idea about helping hands like
Snehitha. She didn’t knew there was such thing as Kerala State Legal Services
Authority (KELSA) to help people like her. If she knew she had the option
she would have left him a long time ago. She only stayed in the relationship
for her children. I ensured her all support in need. I am grateful to
Kudumbashree for giving me such an opportunity so that I could make aware
these people about the support system available in the society other than
their family.
Being a service provider is often a
challenging role. Effective communication, a non-judgmental approach,
building trust and maintaining a good rapport are crucial to enabling change.
We work for clients to help them identify root causes of their problems. Being
a part of Kudumbashree Mission i was able to rescue people in real need and
succeeded in providing them with psychological, legal, and medical support.
One of the rescue program that I
remember is about a mentally ill mother and her daughter. Their house was in a
isolated area and they lived detached from society. The mother who was mentally
ill didn't allow her daughter to go to school. For everything she always blamed
her husband and she imprinted hatred in her daughter's feelings about her father.
Even they was not having proper food. Some near by people informed the
panchayath member about the issue and panchayath member informed Snehitha.
Myself, Snehitha Counsellor and Community Counsellor went there. We felt the
situation was not pleasant and immediate care was needed for the mother and the
child. We informed police officials and social justice officials. Initially we
faced some issues from the police officials later with all support we could
provide the mother with a psychiatrist help and was able to move the daughter
to a shelter home. Even we found the lady's husband and talked with him also.
We are happy that we saved two lives from a life threatening situation.
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